How to Contact Capitol Federal Savings Bank Customer Service

Capitol Federal Savings Bank offers reliable customer service to assist its clients. For any questions or assistance with your accounts, there are several methods to reach their customer service team.

Phone Support

Need to speak with someone directly? You can call Capitol Federal Savings Bank’s customer service at 1-888-822-7333. This toll-free number is available during regular business hours, Monday through Friday.

Live Chat

Prefer online communication? Capitol Federal Savings Bank offers a Live Chat feature on their website. Visit their Contact Us page at capfed.com/about-us/contact-us and click the Live Chat bubble during Chat Representatives' working hours, which are Monday through Friday, 8 am - 5 pm. If representatives are unavailable, the chat bubble will not be shown.

Online Banking Help

For assistance with online banking, Capitol Federal Savings Bank has an Online Banking Help page. Access this resource at capfed.com/personal/ebanking/online-banking/online-banking-help to find answers to common questions. Here, you can learn about account types available with Capitol Federal® True Blue Online®, including personal checking, savings, money market, and certificates of deposit.

Branch Locations

Looking for a nearby branch? Capitol Federal Savings Bank has multiple locations. To find the closest branch, visit branchspot.com/capitol-federal-savings-bank. This site will provide addresses, hours of operation, and contact details for each branch.

Additional Resources

Have questions about loans or mortgages? Capitol Federal Savings Bank offers dedicated resources for these services. Visit their Loan Servicing page at capfed.com/loans/home-loans/mortgage-help-center/loan-servicing for specific inquiries.

Capitol Federal Savings Bank is dedicated to accessible customer service. Whether you choose phone support, live chat, or online resources, the bank provides various options for your convenience. Their commitment to customer satisfaction ensures you receive the assistance you need for a smooth banking experience.

For general inquiries, call 1-888-822-7333. You can also use the Live Chat feature or visit an in-person branch for further assistance.

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