Get in Touch with BGE Customer Service with Ease

Need to contact BGE (Baltimore Gas and Electric)? Whether you're facing a charge, an unexpected power outage, or need answers about your energy, reaching out to BGE's customer service is straightforward. Here’s a guide to connect with them smoothly.

Phone Call

The quickest way to get a human response is through a phone call. BGE is ready to assist you. Just dial their customer service number: 1-800-685-0123. This hotline is for help with billing questions, service disruptions, or starting and stopping service. They operate Monday to Friday from 7 am to 8 pm and Saturday from 7 am to 2 pm. Plan your call within these hours for assistance.

Online Access

If you prefer not to call or are busy, BGE offers online forms for convenience. Visit their website's contact page to send your inquiries directly to their team.

The Trusty Postal Service

For those who prefer a physical letter, mailing BGE is still an option. Write your concerns and address them to their Customer Care Center. It’s slower but effective for certain matters.

Wrap It Up with a Visit

You can also visit a BGE walk-in office for a personal touch. Face-to-face interactions can sometimes resolve issues more effectively. Check the BGE website for office locations and operating hours before you go.

Connecting with BGE customer service is simple. Choose the method that suits you best, and help from BGE is close at hand.

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