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How to Contact Betterment Customer Service

Betterment is a United States-based robo-advisor company that simplifies online investment management. It helps individuals manage their portfolios using advanced algorithms. Betterment provides tax-efficient investing strategies and wealth management solutions for those aiming to save for retirement, build wealth, or achieve other financial goals without high fees.

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Published onSeptember 28, 2024
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How to Contact Betterment Customer Service

Betterment is a United States-based robo-advisor company that simplifies online investment management. It helps individuals manage their portfolios using advanced algorithms. Betterment provides tax-efficient investing strategies and wealth management solutions for those aiming to save for retirement, build wealth, or achieve other financial goals without high fees.

Betterment offers several customer support options for both technical issues and investment advice. Here are ways to get in touch with Betterment's customer service team.

Telephone Support

One of the most direct ways to contact Betterment customer service is via telephone. For urgent issues or when you need to speak to someone, call Betterment support at:

  • Betterment Customer Support: 1 (646) 600-8263

Customer service is available Monday through Friday from 9:00 a.m. to 6:00 p.m. Eastern Time. This option is best for complex issues that need detailed explanation or immediate attention.

Email Support

If your issue is not urgent or you prefer writing, you can reach Betterment via email. Email inquiries are suitable for detailed questions or to submit documents securely. You can email the support team at:

Include as much information as possible regarding your issue, such as your account number if applicable. This helps the support team respond effectively.

Live Chat

Betterment offers a live chat service for those who want quick answers without a phone call. Access the live chat feature through Betterment's official website. It may be the fastest way to get help for simpler issues.

Contact Form

You can also reach Betterment customer support using the contact form on their website. Fill out this form with your inquiries or concerns to create direct communication with Betterment's support staff. The appropriate team member will follow up with you.

Help Center

Betterment has a comprehensive online Help Center that answers many common questions about using their services. This resource provides articles and step-by-step guides on topics such as opening an account and adjusting investment strategies. The Help Center is available 24/7, making it a great first place to search for answers.

Betterment's Main Business

Betterment acts as a financial advisor powered by algorithms designed to optimize investments based on personal goals and risk tolerance. The platform provides personalized financial advice, retirement planning, and wealth management services. It stands out for its user-friendly interface, ease of use, and goal-based investment strategies.

Reliable customer service is important to Betterment. They provide multiple channels for customers to reach out. Whether through phone, email, live chat, or the Help Center, assistance is readily available for clients’ needs. Knowing these contact options can enhance your experience with Betterment.

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