How to Contact Bell Bank Customer Service

Bell Bank provides several options for customers to reach their customer service team. Each method is designed to assist with queries or issues related to their services.

Contact Methods

Phone Support

Customers can call 800-450-8949 to speak directly with a customer service representative. Phone support is available:

Monday to Friday: 7:00 a.m. to 10:00 p.m. CT
Saturday and Sunday: 7:00 a.m. to 6:00 p.m. CT

Email Center

Customers can communicate asynchronously through Bell Bank's Email Center. This can be accessed on the Bell Bank website at bell.bank/Contact. Customers can submit their questions or feedback using the online form, and a representative will respond promptly.

Mail

For those who prefer sending physical correspondence, customers can address mail to:

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This ensures queries and concerns are communicated clearly.

Support Hours

Bell Bank's customer service operates during extended hours for customer convenience. Support times are:

Monday to Friday: 7:00 a.m. to 10:00 p.m. CT
Saturday and Sunday: 7:00 a.m. to 6:00 p.m. CT

Additional Options

Bell Bank also has specialized support centers for specific needs:

Mortgage Servicing

For mortgage-related inquiries, customers can contact the mortgage servicing team on weekdays from 8:00 a.m. to 5:00 p.m. CT. This team is equipped to handle various mortgage questions and issues.

Digital Banking Support

Customers having issues with online or mobile banking can also seek assistance by calling 800-450-8949 during the same hours as general phone support. The team is ready to help with online account setup, mobile check deposits, and troubleshooting digital banking features.

Bell Bank is committed to providing accessible customer support through various channels. Whether customers prefer phone calls, emails, or traditional mail, there are convenient options to ensure effective communication. The extended service hours and specialized support teams further enhance the customer experience.

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