How to Contact Bank of America Merrill Lynch Customer Service
Bank of America Merrill Lynch aims to provide outstanding customer service. If you need help with your account, have questions about investment options, or need support with banking matters, there are several ways to contact their customer service team. This article outlines the different contact options available.
Contacting Bank of America Merrill Lynch Customer Service
1. Phone
The quickest way to reach Bank of America Merrill Lynch's customer service is by phone. Here are the contact numbers for various services:
- For Merrill Edge Advisory Center, call 1-888-654-6837.
- For Merrill Edge Self-Directed Investing, call 1-877-653-4732.
- For Merrill Lynch Wealth Management, call 1-800-MERRILL (637-7455).
These numbers are available during business hours, Monday to Friday.
2. Online Chat
You can connect with a Bank of America Merrill Lynch representative through their online chat service. Visit their website and look for the chat feature for real-time assistance with your queries.
3. Email
Email support is limited. You can make an appointment or visit a financial center for most concerns.
4. Mail
If you prefer traditional mail, you can write to Bank of America at:
Bank of America
PO Box 25118
Tampa, FL 33622-5118
Do not include sensitive information such as account numbers or Social Security numbers.
5. Merrill Lynch Client Services
For questions about Merrill Lynch credit cards, rewards, and benefits, contact:
- For Merrill Lynch credit cards, call 1-800-478-6030.
- For lost or stolen credit cards, call 1-800-900-6651.
- For inquiries about rewards or benefits, call 1-800-419-0000.
6. Merrill Lynch HelpDesk
For help with login support or security questions, you can contact the Merrill Lynch HelpDesk:
- For Merrill Lynch Wealth Management Clients, call 1-800-MERRILL (637-7455).
- For Merrill Advisory Center Clients, call 1-888-654-6837.
- For Merrill Edge Self-Directed Clients, call 1-877-653-4732.
7. MyMerrill
If you are a Merrill client working with a Merrill advisor, log in to MyMerrill for tailored support and access to resources linked to your account.
