How to Contact ARQ Customer Service
ARQ is focused on providing quality products and services. If you have questions or need help with your purchase, reaching out to their customer service team is simple.
Reaching Out to ARQ via Email
You can contact ARQ customer support through email for non-urgent inquiries or to provide detailed information about your concern. To get in touch, send your email to [email protected]. Include key details such as your order number and a clear description of the issue. If applicable, attach relevant photographs, particularly for product defects or shipping damage. This helps the customer service team assist you more effectively.
When writing your email, be concise yet thorough. Share critical details about your order and your question or issue clearly.
ARQ Return Policy
Knowing ARQ's return policy is essential if you plan to return an item. Here’s a summary:
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Standard Returns: ARQ generally accepts returns for unworn and undamaged items within a specific timeframe from the purchase date. Make sure to check their website for exact details.
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Open Box Returns: The same return policy typically applies to open box products, provided they remain in new condition. Always verify the current policy for any changes or exceptions.
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Holiday Return Policy: Return policies may change during the holiday season. Check ARQ’s website or contact customer service for the latest information on holiday returns.
To start a return, email ARQ with your order number, the reason for the return, and whether the box has been opened. You may receive further instructions based on the return policy guidelines.
For the most accurate and current information on returns, refer to ARQ's return policy on their official website.
When contacting ARQ customer service, be patient. Response times may vary, so allow 24-48 hours for a reply to your email. Once you have established contact through email, phone support may help resolve urgent issues faster.
Your concerns are important to ARQ. Knowing how to communicate effectively with their customer service and understanding the return policy will ensure a smooth shopping experience.
