How to Contact AREA Customer Service
If you need assistance with a product or service from AREA, a fashion retailer specializing in luxury home goods, reaching their customer service is easy. AREA prioritizes customer satisfaction through various communication channels. Here’s how to contact AREA customer service by phone or email, along with an overview of their return policies.
Contacting AREA by Phone
For immediate assistance, calling AREA's customer service phone line is the most direct way to get help. This method is effective for quick answers or time-sensitive issues. Here’s how to reach them:
- Have your order details or any relevant information ready before making the call.
- Dial their customer service number: (enter phone number). Check the website for the most current number.
- Customer service hours are typically from 9 AM to 5 PM EST, Monday through Friday. Calling during these hours often results in a faster response.
- Follow the voice prompts to connect with a customer service representative.
Contacting AREA by Email
If your matter is not urgent or you prefer written communication, emailing AREA customer service may be suitable. Email is also necessary if you need to attach images (e.g., for a defective product). To contact them via email:
- Compose an email with a clear subject line, such as “Order Inquiry” or “Return Request”, for proper routing.
- Include your contact information, order number (if applicable), and a detailed description of your issue or question in the email body.
- Send your email to (enter AREA’s customer service email address). This address can be found on their contact page: http://www.area.nyc.
- AREA customer service will typically respond within 24-48 hours, so please be patient.
AREA's Return Policy
Understanding AREA's return policy is essential if you have issues with your purchase. AREA has guidelines regarding returns, including open-box and holiday returns.
Open Box Returns
- Area allows returns for most items within a certain period after you receive your product.
- Items must be unused, in their original condition, and include all original packaging.
- Open box items may have restocking fees depending on their condition upon return.
Holiday Return Policy
- AREA may have an extended return period during the holiday season to accommodate gift purchases.
- To benefit from the holiday return policy, items must typically be purchased during a specified period and returned by a certain deadline.
- Check AREA's website or contact customer service for the exact terms of the holiday return policy, as these can change.
Note that some items may not be eligible for return, such as final sale items or personalized products. For the most accurate return information, visit their Return Policy page directly at AREA Return Policy.
Contacting AREA customer service is straightforward, whether by phone or email. Be prepared with your relevant information to expedite the process. Always check the current return policy on AREA's website before initiating a return.
