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How to Contact Amour Vert Customer Service

Amour Vert is recognized for its commitment to sustainable fashion. Exceptional customer service enhances the shopping experience. This article outlines how to contact Amour Vert's customer service and details the brand's return policy.

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Published onSeptember 18, 2024
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How to Contact Amour Vert Customer Service

Amour Vert is recognized for its commitment to sustainable fashion. Exceptional customer service enhances the shopping experience. This article outlines how to contact Amour Vert's customer service and details the brand's return policy.

Contacting Customer Service by Phone

Need immediate assistance? Amour Vert offers customer service via phone. You can reach their team at 1-415-800-8576. Customer service is available from Monday to Friday, 9:00 AM to 5:00 PM Pacific Time, excluding holidays. Having your order details ready will help speed up the conversation. The team can assist with inquiries about product sizing, fabric care, or order status.

Getting Help via Email

Prefer email? It’s a great option for sending documents or if you're reaching out outside of business hours. Contact Amour Vert by emailing [email protected]. When emailing, include clear details about your inquiry and your order number if relevant. Expect a response within 24 to 48 hours. This method is suitable for detailed questions or non-urgent matters.

Amour Vert Return Policy

Need to return an item? Knowing Amour Vert’s return policy is important for smooth transactions.

  • Regular Returns: Amour Vert accepts returns of unworn, unwashed, and undamaged items with original tags within 30 days of purchase. Return items in their original packaging for protection during transit.

  • Open Box Returns: If you received a product in "open box" condition or opened the product, similar conditions apply. Items must be in their original condition with tags and packaging. Note that items marked as "Final Sale" cannot be returned or exchanged.

  • Holiday Return Policy: Amour Vert may extend return periods during the holiday season for gift purchases. Items bought during this time might have an extended return window until January 15th. Check their website for details on current holiday return policies.

For all returns, email customer service with your order number and the reason for the return to start the process. After approval, you’ll receive instructions for returning your items. Refunds are typically processed within a few business days after the items reach their warehouse.

Contacting Amour Vert customer service is simple. Call 1-415-800-8576 or email [email protected] for help. Review the return policy closely before sending items back to ensure efficient resolution of your inquiries.

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