How to Contact Alternative Apparel Customer Service
Alternative Apparel is a popular clothing brand known for its sustainable and comfortable apparel. If you need to get in touch with their customer service team, you can do so easily through phone or email.
Contacting Alternative Apparel Customer Service
Phone Call
If you prefer speaking with a customer service representative over the phone, you can call Alternative Apparel at 1-888-481-8339. Their customer service team is available to assist you with any inquiries or concerns you may have regarding your orders, products, or other related issues. Phone lines are open from Monday to Friday, 9 am to 5 pm EST.
Alternatively, you can reach out to Alternative Apparel customer service via email at [email protected]. Simply compose an email detailing your query, and a member of their customer service team will respond as soon as possible. This method is convenient if you prefer written communication or have a non-urgent matter to address.
Return Policy
Alternative Apparel offers a hassle-free return policy. If you need to return an item for any reason, you can do so within 30 days of receiving your order. To initiate a return, contact customer service either by phone or email to request a return authorization. Once approved, send back the item in its original condition with all tags attached.
Open Box Returns
For open box returns, Alternative Apparel accepts items that have been tried on or worn, as long as they are in their original state with no signs of damage or wear and tear. Make sure to follow the standard return process and include all original packaging and tags when sending back open box items.
Holiday Return Policy
During the holiday season, Alternative Apparel extends its return policy. Orders placed between November 1st and December 24th can be returned until January 31st. This extended return window allows you to shop for gifts without worrying about strict return deadlines.
