How to Contact Adelante Customer Service
Adelante is a renowned footwear brand known for its high-quality shoes and exceptional customer service. If you need to reach out to Adelante's customer service team for inquiries, assistance, or to address any concerns, you can do so easily through phone or email. Here's how you can contact Adelante customer service:
Contacting Adelante Customer Service
Phone
To speak directly with a customer service representative at Adelante, you can call their customer service hotline at 716-265-0645. The phone line is open during regular business hours, Monday through Friday. Feel free to reach out if you have questions about their products, orders, shipping, or any other related matters.
For non-urgent inquiries or if you prefer written communication, you can email Adelante's customer service team at [email protected]. Simply compose an email detailing your query or concern, and a representative will respond to you promptly.
Return Policy
Adelante stands behind the quality of their products and wants you to be completely satisfied with your purchase. If for any reason you need to initiate a return, here are the details of their return policy:
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Open Box Return: If you receive your order and find that the shoes are not what you expected, Adelante accepts returns of unworn and undamaged items within 30 days of purchase. Simply contact customer service to initiate the return process.
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Holiday Return Policy: During the holiday season, Adelante extends their return window to accommodate gift purchases. Items purchased between November 1 and December 31 can be returned for a full refund until January 31 of the following year.
Contacting Adelante's customer service team is easy and straightforward. Whether you prefer the convenience of a phone call or the flexibility of email communication, their dedicated representatives are ready to assist you with any inquiries or concerns you may have. Knowing the details of their return policy provides peace of mind when making a purchase from Adelante.
