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How to Contact Orange Customer Care

Are you having issues with your Orange services or do you have questions? Orange provides several channels to contact their customer care team. Various options are available for both customers and non-customers needing assistance. This article outlines how to contact Orange customer care effectively.

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Published onSeptember 20, 2024
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How to Contact Orange Customer Care

Are you having issues with your Orange services or do you have questions? Orange provides several channels to contact their customer care team. Various options are available for both customers and non-customers needing assistance. This article outlines how to contact Orange customer care effectively.

1. Online Support

Orange offers online support through their website, featuring answers to frequently asked questions and an extensive knowledge base. To access their online support, visit Orange Support. You will find a lot of useful information and solutions to common problems.

2. Phone Support

Do you want to speak directly to a customer service representative? Orange provides phone support for quick assistance. You can call their customer service hotline at 16333 to speak with a representative who will help with your questions or issues.

For business customers, Orange has a dedicated support line. Call 3901 to reach their professional support team, available Monday to Saturday from 8 am to 7 pm.

3. Email Support

Would you prefer written communication? Orange offers email support for customers. Send an email to [email protected] and include all necessary details and a clear description of your issue or inquiry for a prompt response.

4. Physical Address

If you prefer face-to-face interaction, you can visit an Orange store. Their physical address is 78 Rue Olivier de Serres, Paris Serres 75015, France. Keep in mind that in-person visits may have limited support options, so it’s best to contact them beforehand.

It is important to have easy access to customer care whenever you face issues or have questions. Orange values customer satisfaction and ensures their support team is available through multiple communication methods. Always have your account details, phone number, and any relevant information ready when contacting customer care.

Orange provides multiple ways for customers to reach their customer care team, ensuring that concerns are addressed promptly. Whether you choose online support, phone support, email communication, or a visit to their store, you can contact Orange customer care with ease.

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