How to Cancel Your MaxxSouth Broadband Internet and TV Subscription

Cancelling your MaxxSouth broadband internet and TV subscription is a simple process. Follow the steps below for an easy cancellation.

Step 1: Gather Your Account Information

Collect your account information before starting the cancellation. You'll need your account number, billing address, and any other relevant details related to your MaxxSouth subscription.

Step 2: Contact Customer Service

To proceed with the cancellation, contact MaxxSouth's customer service. You can call them at 1-800-457-5351 during business hours. Alternatively, visit MaxxSouth.com and check the customer service section for other contact options.

Step 3: Inform Customer Service of Your Cancellation Request

When you reach a customer service representative, let them know you wish to cancel your subscription. Provide your account information to speed up the process.

Step 4: Return Any Equipment

If you have received equipment from MaxxSouth, such as a modem or set-top box, you will need to return it. The customer service representative will guide you on how to return the equipment and inform you of any associated costs.

Step 5: Confirm Cancellation and Finalize Details

After your cancellation request and returning any equipment, ask for confirmation that your subscription is cancelled. Note any final billing details or refund information.

Step 6: Verify Cancellation

A few days later, check your account status online or contact customer service to confirm your MaxxSouth broadband internet and TV subscription is cancelled.

Additional Tips

Cancel your subscription several days before your next billing cycle to prevent being charged for the upcoming month.
Keep any correspondence or confirmation numbers related to the cancellation for your records.
If any issues arise during the cancellation process, ask to speak with a supervisor or manager for further assistance.

Following these steps will help you cancel your MaxxSouth broadband internet and TV subscription smoothly.

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