HomeGoods Stores Return Policy

HomeGoods Stores are known for their wide range of home décor and furnishings. They have a customer-friendly return policy that aims to make returns easy for shoppers. Whether you need to return a defective item or simply changed your mind, you can do so with minimal hassle.

Familiarizing yourself with HomeGoods' return policy before making a purchase is helpful. You’ll feel more confident knowing your options for returns.

General Return Policy

HomeGoods Stores allow customers to return most items within 30 days of purchase. The item must be in new, unused condition, with all original packaging and tags. A valid proof of purchase, such as a receipt, is required to start the return process.

Where to Make Returns

You can return an item to any HomeGoods store location. Store staff will assist you with the return process. If you need to find the nearest store, use the online store locator on the HomeGoods website.

Online Purchases

For items purchased online, the return process differs slightly. You can return the item at a physical store or initiate a return online. If you return by mail, you are responsible for the shipping costs.

Special Holiday Return Policy

During the holiday season, HomeGoods typically extends the return window. It is best to check for any specific holiday return policies on the HomeGoods website or contact customer service for details.

Contacting HomeGoods Customer Service

If you have questions about returns, HomeGoods has a customer service team ready to assist you. You can contact them by phone at 1-800-888-0776 or by email at [email protected]. Their representatives are available to address your concerns.

Returns without a Receipt

If you don't have a receipt, HomeGoods may offer store credit or an exchange at their discretion. While this is an option, having a valid receipt is preferred for a smoother return.

Be aware that the return policy may differ for items purchased from third-party sellers. Check the specific return policy of those sellers before making a purchase.

HomeGoods Stores prioritize customer satisfaction. With a 30-day return window and a supportive customer service team, they strive to make the return experience convenient and hassle-free. Keep their return policy in mind for a pleasant shopping experience.