Gordmans Return Policy
Gordmans is a retail store that provides a variety of products, including clothing, home decor, and furniture. If you need to return or exchange an item, it's essential to know their return policy.
General Return Policy
Gordmans has a customer-friendly return policy. Most items can be returned within 60 days of purchase. The item must be in its original condition, with packaging intact, and accompanied by the original receipt or order confirmation.
Certain items are not eligible for return due to hygiene or safety reasons, such as:
- Underwear
- Swimwear
- Pierced jewelry
- Personal care items
If you're uncertain about an item's return eligibility, contact Gordmans' customer service for assistance.
In-Store Returns
You can return items in person at any Gordmans location. Bring the item and the original receipt. Staff will assist you with the return process. Refunds for in-store returns are issued in the original form of payment.
Online Returns
For online purchases, follow these steps to return an item:
- Go to the "Returns" section on the Gordmans website.
- Complete the return form, including your order number and reason for return.
- Package the item securely in its original condition.
- Attach the return label provided by Gordmans to the package.
- Send the package back to Gordmans through a shipping carrier.
Upon receiving your return, Gordmans will inspect it and process your refund. Note that return shipping fees may apply, and original shipping costs are not refundable.
Holiday Return Policy
Gordmans may adjust their return policy during the holiday season to accommodate gift purchases. Check their website or contact customer service for details about the holiday return policy.
Contacting Gordmans Customer Service
For questions about the return process, you can contact Gordmans' customer service:
- Email: [email protected]
- Phone: 1-855-290-6454
The customer service team is ready to help with any inquiries.
Gordmans provides a reasonable return policy for most items within 60 days of purchase. Whether you return items in-store or online, following the steps will help ensure a smooth process. For specific inquiries or the holiday return policy, reach out to Gordmans' customer service.
