Furniture Row Return Policy
Understanding the return policy is important when buying furniture. This article provides clear information about the return policy of Furniture Row.
General Return Policy
Furniture Row is dedicated to providing high-quality furniture and excellent customer service. If a customer is not completely satisfied with their purchase, they can use the company's flexible return policy. To start a return, customers should contact the Furniture Row customer service team through the available emails or phone number on their website.
Customers can return eligible items within 30 days of delivery or pickup. The merchandise must be in original condition and come with the original receipt or packing slip. All accessories and components that were included with the product should also be returned.
When returning an item, customers can choose a refund or exchange for another item of equal or lesser value. Furniture Row is committed to helping customers through the return process.
Special Holiday Return Policy
During the holiday season, Furniture Row extends the return window to give customers more time for returns. Eligible items can be returned until January 15th of the following year.
This extended policy reflects the company's commitment to customer satisfaction during the busy gift-giving season. Customers can handle their returns without stress from tight deadlines.
Online Returns Process
For online purchases, Furniture Row has a simple returns process on their website. Customers can visit the "Returns" section to begin the return process. They will follow steps to provide order information and select the return reason.
After processing the return, customers will receive instructions on how to send back the merchandise. Return shipping costs may apply and will be deducted from the refund amount, unless the return is due to a company error or damaged item.
[Furniture Row]((http://www.furniturerow.com)' return policy offers customers a reasonable timeframe to evaluate their purchases. With a standard 30-day return window and an extended period during the holiday season, customer satisfaction is a priority.
The company shows its commitment to customer service through a flexible return policy and an easy online returns process. Customers can enjoy a smooth furniture shopping experience.