Forman Mills Return Policy
Forman Mills offers a variety of clothing and home goods at affordable prices. Knowing their return policy helps ensure a smooth shopping experience. This article explains Forman Mills' return policy.
Return Policy Overview
Forman Mills allows customers to return or exchange items within 30 days of the purchase date if the following conditions are met:
- Items must be in original condition, unworn, and have original tags attached.
- Original receipt or proof of purchase is required.
- The card used for the purchase must be presented for refunds back to the original form of payment.
Cash refunds are not available. Refunds are issued in the original payment method. If the original payment method is unavailable (like a lost or expired card), customers may receive store credit.
Returning Online Purchases
Online purchases can be returned either by mail or in-store.
In-Store Returns
Customers can return online purchases in-store within 30 days. Bring the item and the packing slip received with the order to any Forman Mills location for a return.
Mail Returns
To return an online purchase by mail, contact Forman Mills customer service. They will provide return instructions and a return authorization number. Customers are responsible for return shipping costs unless the return is due to an error from Forman Mills.
Special Holiday Return Policy
Forman Mills extends its return policy during the holiday season. Purchases made between November 1 and December 24 can be returned or exchanged until January 15 of the following year. This policy applies only to items purchased within that time frame.
Contacting Customer Service
For any questions or assistance with a return, Forman Mills offers customer service via email and phone:
- Email: [email protected]
- Phone: 1-800-994-MILLS (1-800-994-6455)
Understanding the return policy is important for a smooth shopping experience. Forman Mills allows returns and exchanges within 30 days under certain conditions. Online purchases can be returned in-store or by mail. During the holiday season, customers have additional time for returns. For assistance, the customer service team is available via email or phone.
