Eyemart Express: A Comprehensive Guide to Their Return Policy
Eyemart Express is a popular eyewear retailer offering a wide variety of frames at affordable prices. Customers may have concerns regarding their purchases, especially when it comes to returns. This article provides clear information about Eyemart Express’s return policy, including special holiday return provisions.
Eyemart Express Return Policy
Eyemart Express aims to ensure customer satisfaction with their products. If you are not happy with your purchase, the company has a straightforward return policy.
Returns within 30 Days
Customers can return their eyewear within 30 days from the original purchase date. This applies to both prescription and non-prescription glasses, as well as sunglasses. To qualify for a return, the eyewear must be in its original condition, without any damage or signs of wear.
Proof of Purchase
Eyemart Express requires proof of purchase to initiate the return process. This can be a receipt, order confirmation, or any other proof of transaction. Retaining your receipt will expedite the return process.
In-Store Returns
Eyemart Express has numerous physical locations across the United States. Customers can return their eyewear at any Eyemart Express store. Bring your receipt and original packaging to ensure a smooth transaction.
Online Returns
For customers who made their purchases online, returning eyewear is also convenient. Items can be returned directly to a physical store or by contacting Eyemart Express customer service for further instructions.
Special Holiday Return Policy
During certain times of the year, Eyemart Express may implement a special holiday return policy. These provisions can vary, so it is best to check their website or contact customer service for the latest information.
Eyemart Express Customer Service
For inquiries regarding returns, exchanges, or other concerns, Eyemart Express has a dedicated customer service team. Their contact information is as follows:
- Customer Service Phone Number: The current phone number can be found on the website.
- Customer Service Email: Reach out to them via the email address provided on their website.
When contacting customer service, have your order details and relevant information ready for a quicker resolution.
Eyemart Express offers a flexible return policy, allowing returns within 30 days of purchase. Both in-store and online returns are accepted with the necessary proof of purchase. Their customer service team is available to assist with any concerns or questions. Special return provisions may be in effect during holidays, so consult their website or customer service for the most updated information.
