Dunham's Sports Return Policy
Dunham's Sports is a popular sporting goods retailer offering a variety of products, including athletic apparel, footwear, and outdoor gear. Understanding their return policy is crucial for a smooth return or exchange process.
Return Policy Overview
- Customers can return or exchange items within a specified timeframe.
- Returns can be initiated at the nearest Dunham's Sports store, or customers can contact customer service to obtain a return authorization for mail returns.
Conditions for Returns
- Products must be in original condition with all tags, labels, and packaging intact.
- A valid proof of purchase, like a receipt or invoice, is required for a refund.
- Without proof of purchase, store credit or an exchange may be offered instead.
Non-Returnable Items
Certain items cannot be returned, including:
- Customized or personalized products
- Undergarments or swimwear
- Perishable or consumable products, such as food or supplements
Holiday Return Policy
During the holiday season, Dunham's Sports may have a special return policy that extends the return window for qualifying purchases. Checking with the store or their website for specific details is advised, as policies can vary.
Support and Assistance
For any questions or clarifications regarding the return process, customers can contact Dunham's Sports customer service. Official contact information is provided on their website to ensure that customers receive accurate information.
Return Process
When returning items by mail:
- Carefully package the items to avoid damage during shipping.
- Use a trackable shipping method and keep the shipping receipt.
- After the return is processed, customers can expect a refund or exchange based on their preference.
Customer Support
Dunham's Sports has a dedicated customer support team ready to assist with any issues or concerns relating to returns. They aim to resolve problems efficiently and satisfactorily.
Dunham's Sports maintains a customer-friendly return policy. By following the outlined conditions, customers can enjoy a hassle-free return process.
