Return Policy of Custom Ink

Custom Ink specializes in customizable apparel and promotional products. The company prioritizes customer satisfaction with a clear return policy. If you're unsatisfied with your purchase or need to make an exchange, Custom Ink aims to simplify the return process.

General Return Policy

Custom Ink offers a 100% satisfaction guarantee on all products. If you're not happy with your purchase, you can return it for a full refund or exchange within 15 days from the delivery date. To initiate a return, contact Custom Ink's customer service team via email or phone.

Returned products must be unused and in their original condition to qualify for a refund or exchange. Customized items may have additional restrictions or fees. Review the specific return policy for custom orders before purchasing.

Special Holiday Return Policy

During the holiday season, Custom Ink offers an extended return policy for gifts. Customers can initiate returns or exchanges for gifts until January 15th, for products purchased between early November and December 25th. This policy applies to both regular and customized products, but all items must be unused and in original condition.

Easy Return Process

Custom Ink provides a hassle-free return process. After contacting customer service to start a return or exchange, you will receive instructions. This usually includes providing your order details and explaining your reason for the return.

For eligible returns, Custom Ink will provide a prepaid return shipping label to cover the cost of return shipping. Follow the instructions from customer service to complete your return smoothly.

Exceptional Customer Service

Custom Ink prides itself on offering excellent customer service. The team is available to assist with customization options, product inquiries, or the return process.

If you have questions or concerns about your purchase or the return policy, contact Custom Ink's customer service team via email or phone using the information on their website.