Buff City Soap Return Policy

Buff City Soap is dedicated to customer satisfaction and has a clear return policy. Whether you purchased items in-store or online, Buff City Soap aims to make returns simple and convenient.

General Return Policy

Buff City Soap allows returns within 30 days from the date of purchase. To qualify for a return, the product must be unused, in its original condition, and accompanied by the original receipt.

In-Store Returns

Returning products purchased at a Buff City Soap store is easy. Bring the item and the receipt to any location. Store staff will assist you with the return process and help you find a replacement or process a refund.

If you cannot visit a store, you can contact customer service for assistance. Their phone number for inquiries is (888) 868-7627. You can also reach out via email at [email protected].

Online Returns

For online purchases, you can start a return request within 30 days. Contact customer service by phone or email to initiate the process.

Once approved, Buff City Soap will send you a prepaid return shipping label. Package the item securely, attach the label, and send it back. After receiving and confirming the condition of the returned item, Buff City Soap will issue your refund.

Holiday Return Policy

During the holiday season, Buff City Soap offers an extended return policy for gifts purchased between November 1 and December 25. In this case, you have until January 31 of the following year to initiate a return. This flexibility allows gift recipients to ensure the products meet their preferences.

Contacting Customer Service

To reach Buff City Soap's customer service, call (888) 868-7627 or email [email protected]. They can assist with questions about returns, exchanges, or general inquiries.

Buff City Soap maintains a customer-focused approach with a straightforward return policy for a smooth return experience.