Scale customer reach and grow sales with AskHandle chatbot

Bloomingdale's Return Policy and Extended Holiday Return Policy

Bloomingdale's prioritizes customer satisfaction. The retailer has created a clear return policy to ensure a smooth shopping experience. During the holiday season, an extended return policy is available for gift-givers and recipients.

image-1
Written by
Published onNovember 19, 2024
RSS Feed for BlogRSS Blog

Bloomingdale's Return Policy and Extended Holiday Return Policy

Bloomingdale's prioritizes customer satisfaction. The retailer has created a clear return policy to ensure a smooth shopping experience. During the holiday season, an extended return policy is available for gift-givers and recipients.

Bloomingdale's Return Policy

Bloomingdale's allows returns on most items within 365 days of purchase. This ample timeframe lets customers evaluate their items. Some items have different return conditions:

  • Fine Jewelry: Returns allowed within 60 days with the original sales receipt.
  • Electronics: Electronics, including TVs with a screen size over 32 inches, can be returned within 30 days. They must be in original condition and sealed.
  • Mattresses: Mattresses can be returned within 365 days for a fee. Additional restrictions apply.

Customers can return items at any Bloomingdale's store or initiate the process online. For online returns, a prepaid return label is provided. Items need to be in original condition with all tags and packaging intact.

After receiving returned items, Bloomingdale's will inspect them. Once approved, refunds will be issued via the original payment method or store credit based on the customer’s choice.

Certain items are final sale and cannot be returned, including watches, personalized products, and furniture.

Extended Holiday Return Policy

During the holiday season, Bloomingdale's extends its return policy for purchases made between November 1st and December 31st. Items can be returned until January 31st of the following year. This extension allows gifts to be returned or exchanged with ease, even when given on December 25th.

Items must still comply with standard return eligibility criteria, including being in original condition with tags and packaging intact.

Customers should note shipping deadlines during the holiday season to ensure timely processing of returns. Bloomingdale's provides details on shipping cutoffs for customer reference.

Loyalty Program Benefits

Members of the Loyallist program enjoy additional benefits, such as free shipping on returns, making the process even more convenient.

A Testimony to Customer Care

Bloomingdale's offers a customer-friendly return policy that allows ample time to evaluate purchases. With a generous 365-day return window for most items and specific guidelines for specialties, the aim is to make returns straightforward.

The extended holiday return policy until January 31st also relieves the pressure for customers during the festive season.

With these policies, Bloomingdale's demonstrates its commitment to exceptional service and customer care throughout the shopping experience.

Create your own AI agent

Launch your first AI agent to support your customers in just 20 minutes

Featured posts

Subscribe to our newsletter

Add this AI to your customer support

Add AI an agent to your customer support team today. Easy to set up, you can seamlessly add AI into your support process and start seeing results immediately