B&C Return Policy: Hassle-Free Returns for a Smooth Shopping Experience
At B&C, we know that sometimes a purchase may not meet your expectations. Whether it's a faulty product, a change of mind, or any other reason, our return policy is designed to help.
Our Standard Return Policy
B&C offers a return window of 30 days for all eligible products. To return an item within this period, follow these steps:
- Ensure the item is unused, in its original packaging, and resellable.
- Prepare your proof of purchase, such as a receipt or order confirmation.
- Contact our customer service team to start the return process.
Eligibility and Conditions
To facilitate a smooth return experience, please review our eligibility and conditions:
- Products must be returned within 30 days from the purchase date.
- Items need to be in their original condition, including all accessories and packaging.
- Certain items like perishable goods, intimate items, hazardous materials, and gift cards are non-returnable for hygiene and safety reasons.
- Returns without valid proof of purchase may only qualify for store credit at our discretion.
- Return shipping fees may apply unless the return is due to B&C's error, such as receiving a faulty or incorrect item.
Special Holiday Return Policy
During the holiday season, we extend our return window. Items purchased between November 1 and December 31 can be returned by January 31 of the following year.
At B&C, our goal is to provide a smooth shopping experience. Our return policy allows you to shop with confidence knowing we are here to assist you.
