Altar'd State Return Policy
Altar'd State is a notable women's fashion retailer that offers trendy clothing, accessories, and gifts. Their customer-friendly return policy ensures that you can shop with confidence.
Return Policy at Altar'd State
Altar'd State provides a hassle-free return policy. If you are not fully satisfied with your purchase, you can return the item within 30 days of the purchase date. Some items are ineligible for return, including final sale items, underwear, swimwear, and personalized or altered items.
To qualify for a return, items must be unworn, unwashed, and in their original condition with all tags attached. You will also need to provide proof of purchase, such as a receipt or packing slip.
How to Initiate a Return
Follow these steps to return an item to Altar'd State:
- Prepare the item: Make sure the item is in original condition with tags still attached.
- Find your proof of purchase: Locate the original receipt or packing slip.
- Contact customer service: Reach out to Altar'd State's customer service team via email or phone. The email is [email protected], and the phone number is (865) 690-1905. It’s advisable to verify this information on their website for any updates.
- Explain the reason for return: Provide a brief explanation of the return, including the item description, purchase date, and your contact details.
- Package the item: Safely pack the item for shipping.
- Ship the item: Follow the instructions from customer service for returning the item. Note that return shipping costs are typically the customer's responsibility.
- Await the refund: Once Altar'd State processes your return, expect a refund to your original payment method within a reasonable time frame.
Altar'd State Holiday Return Policy
Altar'd State often extends its regular return policy during the holiday season. Holiday return policies can change, so check their website or contact customer service for the latest information. Typically, customers can return eligible items within a specified timeframe after the holiday.
If you have questions about Altar'd State's return policy, visit their website at www.altardstate.com.
