Return Policy of ALEX AND ANI
ALEX AND ANI, a jewelry brand recognized for its unique designs, has a clear return policy to ensure customer satisfaction. This article outlines their return policy and any special holiday provisions.
Standard Return Policy
ALEX AND ANI provides a straightforward return policy. If you are not satisfied with your purchase, you can return it within thirty days of delivery. To receive a full refund, the item must be unused, in its original packaging, and include the original receipt or proof of purchase.
The return process is simple:
- You can return the item by mail or in-store.
- For mail returns, contact ALEX AND ANI’s customer service to start the process. They will give you instructions and the return shipping address.
- For in-store returns, take the item to any ALEX AND ANI retail location for processing. Refunds will be issued to your original method of payment. Note that if the purchase was made online, in-store returns may have some restrictions.
Special Holiday Return Policy
During the holiday season, ALEX AND ANI often extends its return window for gift purchases. Typically, items bought between November 1 and December 24 can be returned until January 15 of the following year. This allows customers to shop with confidence.
For the latest on ALEX AND ANI's holiday return policy, check their website or contact customer service.
Contacting Customer Service
If you have questions about returns or other inquiries, ALEX AND ANI's customer service team is available to assist you. You can contact them via email or phone.
Customer Service Email: [email protected]
Customer Service Phone: 1-800-725-7822
Verify the contact information on ALEX AND ANI’s website for any updates.
