Lost Baggage Policy: Air Algerie to the Rescue

Losing luggage can be a frustrating experience for any traveler. Air Algerie understands the importance of baggage and provides excellent customer service to help locate and return any lost items.

Air Algerie Lost Baggage Policy

Air Algerie has a comprehensive policy for handling lost baggage. If your luggage is missing upon arrival, report the incident immediately to the Air Algerie Lost and Found department within 21 days.

To report your lost baggage, contact Air Algerie's Lost and Found department:

Phone: +213 21 63 66 36 (from 9:00 AM to 4:30 PM, local time)
Email: [email protected] (24/7)

Provide accurate details about your luggage, such as size, color, shape, and distinctive features.

Tracking Your Lost Luggage

Air Algerie offers an online tracking system. Visit the Air Algerie baggage tracing page, enter your file reference number and last name to receive real-time updates on your luggage.

Here is the link: Air Algerie Baggage Tracing

Compensation for Lost Luggage

If your luggage is permanently lost, Air Algerie follows the Montreal Convention for compensation. The compensation limit is currently up to 1,131 Special Drawing Rights (SDR), which can vary based on ticket type, the nature of the items, and applicable regulations.

Learn more here: Air Algerie Compensation Policy

Additional Support and Information

For additional questions or assistance, contact Air Algerie's customer service:

Phone: +213 21 63 66 66 (24/7)
Email: [email protected] (24/7)

The Air Algerie customer support team is ready to help.

Losing your luggage can be an inconvenience, but Air Algerie's comprehensive lost baggage policy and customer support make locating and retrieving your belongings manageable. Stay informed about the progress by using the online tracking system, and rest assured with their compensation policy for permanent loss.

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