ZAGG Return Policy: Hassle-Free Returns and More
Understanding the return policy of a tech accessory brand is crucial. ZAGG is known for its high-quality mobile accessories and values customer satisfaction. This article provides details about ZAGG's return policy, including holiday return options, and contact information for customer service.
ZAGG's General Return Policy
ZAGG allows customers to return products within 30 days of the purchase date. To be eligible for a return, the item must be in original condition, undamaged, and include all packaging and accessories. Customers need to provide proof of purchase, such as an order number or receipt.
To initiate a return, visit ZAGG's website at www.zagg.com and go to the "Customer Support" section. Select the "Returns & Warranty" option for guidance on completing the return process. Keeping the original packaging until you are satisfied with your purchase is recommended, as it may be necessary for returns.
ZAGG's Special Holiday Return Policy
ZAGG offers an extended return policy during the holiday season. Purchases made between November 1 and December 31 can be returned until January 15 of the following year. This extension provides customers with ample time to decide on their holiday gifts.
This holiday return policy applies to all eligible items purchased during the specified period. Note that custom or personalized items are generally non-returnable.
Contacting ZAGG Customer Service
For questions or concerns about ZAGG's return policy, the customer service team is available to help. You can reach them through the following methods:
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Phone: Call ZAGG's customer service at 1-800-700-ZAGG (1-800-700-9244). The phone lines are open Monday to Saturday, from 9:00 AM to 9:00 PM Eastern Time.
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Email: For written inquiries, email ZAGG's customer service at [email protected]. A representative will respond promptly.
When contacting customer service, provide accurate details about your purchase and your issue. This will help them assist you more efficiently.
ZAGG provides a straightforward return policy, allowing returns within 30 days. During the holiday season, the window extends until January 15 for added convenience.