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UGG's Holiday Return Policy 2024

The holiday season is just around the corner, and for many of us, that means a flurry of shopping sprees and gift-giving. However, before you start clicking "buy now" or wrapping up those perfect presents, it's crucial to know the return policies of the retailers you're shopping from. Specifically, for those who love UGG boots and other stylish items, understanding UGG's return policy can make all the difference. Here's a breakdown of what you need to know about UGG's return policy during the holiday season of 2024.

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Published onNovember 25, 2024
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UGG's Holiday Return Policy 2024

The holiday season is just around the corner, and for many of us, that means a flurry of shopping sprees and gift-giving. However, before you start clicking "buy now" or wrapping up those perfect presents, it's crucial to know the return policies of the retailers you're shopping from. Specifically, for those who love UGG boots and other stylish items, understanding UGG's return policy can make all the difference. Here's a breakdown of what you need to know about UGG's return policy during the holiday season of 2024.

General Return Policy

UGG generally allows customers to return their purchases within 30 days of the original purchase date. This standard return window applies to most products unless specified otherwise by the retailer. If you've recently purchased an item and find that it doesn't quite fit your needs, this window should give you ample time to make a return.

Extended Holiday Return Window

While the standard return window is 30 days, UGG does offer extended return periods during the holiday season. For items purchased between October 15th and December 25th, you can return them until January 31st. This extended window is particularly helpful if you're buying gifts for loved ones who might need to exchange or return items after the holiday rush.

Products Excluded from Returns

Not all items sold by UGG can be returned. Certain products like gift cards, custom or personalized items, seasonal products, perishable goods, and final sale items are typically non-returnable. It's always a good idea to check the specific return policy for any product you're considering purchasing to avoid any misunderstandings.

How to Return Items

To initiate a return with UGG, you'll need to follow these general steps:

  1. Visit the Return Center: Head over to the return center section of the UGG website. You'll typically find this under the "Help" or "Customer Service" tab.
  2. Provide Order Details: Enter your order number and other relevant details to locate your purchase.
  3. Print Return Label: Follow the instructions provided to print a return shipping label.
  4. Package Item: Carefully package the item in its original box and include any original tags or accessories.
  5. Ship Item: Send the package back using the provided return label.

For any issues or questions regarding returns, UGG customer service is available to assist you.

Additional Tips for Easy Returns

To ensure an easy return process:

  1. Don't Open the Box: Keeping the item in its original packaging and tags intact can simplify the return process significantly.
  2. Check Store Policies: Not all retailers have the same return policies. Always check the specific store's policy before making a purchase, especially if you're buying gifts.
  3. Keep Records: Keep a record of your order number and any communication with customer service in case you need to reference it later.

UGG's return policy for the 2024 holiday season is straightforward and offers a generous extended return window for items purchased during this time.

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