Kohl's Return Policy for Holiday Shopping 2024

The holiday season is here, and with it comes the excitement of shopping for loved ones. But amidst the chaos of finding the perfect gift, it's easy to forget about the return policies of the stores we shop at. At Kohl's, they understand the importance of making returns as smooth and hassle-free as possible.

General Return Policy

Before we dive into the holiday-specific details, let's cover the general return policy at Kohl's. For most purchases, you have 90 days to return items from the date of purchase. If you used a Kohl's Card, the return window extends to 120 days. This generous return period allows you to ensure that you're happy with your purchases before committing to keeping them.

Special Holiday Returns

During the holiday season, Kohl's offers a more extended return window for specific items. Here are the key points:

• Premium Electronics and Watches: These items typically have a 30-day return window, but if you purchase them after November 1st, you can return them until January 31st.
• Sephora Items: Similar to electronics and watches, Sephora items are usually returnable within 60 days. However, if you buy them after November 1st, you can return them until January 31st.
• Other Items: Most other items can be returned within the standard 90-day window, which is already quite generous. However, if you purchase items like beauty products or registry items, you should check their specific return policies as they may have shorter windows.

How to Start a Return

Starting a return at Kohl's is straightforward and hassle-free. Here’s how you can do it:

1. Visit a Store: You can return items purchased online to any Kohl's store location. Simply bring the items to the Customer Service counter along with your order number or receipt.
2. No Packaging Needed: Unlike some other retailers, Kohl's doesn’t require you to package the items. Just bring them as is and let the staff handle the rest.
3. No Shipping Fees Refunded: If you return an item purchased online, you won’t get a refund for shipping costs. The refund will only cover the amount paid for the merchandise.

Special Considerations

Here are a few special considerations when it comes to returning items at Kohl's during the holiday season:

• Proof of Purchase: You’ll need to provide proof of purchase, which can be either a physical or digital receipt. Make sure the item is in good condition, preferably in its original packaging.
• Non-Returnable Items: Some items are non-returnable under any circumstances. These include beverages, opened breast pumps and accessories, and beauty products that have been used or damaged.
• ID Verification: Kohl's reserves the right to limit or refuse returns and may require ID verification. This is done to ensure that returns are legitimate and not an attempt to take advantage of the system.

FAQs

Here are some frequently asked questions about Kohl's return policy that might help you further:

• Can I Return Online Purchases to a Store? Yes, Kohl's accepts online returns in-store. If you can’t find your receipt, they can look up purchases or process a non-receipted return for store credit.
• Do Beauty Returns Need Original Packaging? While packaging helps, beauty items just need to be new or gently used. This ensures that they are in their original condition and meet the return criteria.
• What About Holiday Purchases? There is a special extended return window until January 31st for premium electronics, watches, and Sephora items bought after November 1st.

Kohl's holiday return policy is designed to make your shopping experience as stress-free as possible. With a generous return window for most items and special extended periods for holiday purchases, you can enjoy the season without worrying about returns. Whether you shop online or in-store, Kohl's has made it easy to return items that don’t quite fit or meet your expectations. So go ahead and shop with confidence – at Kohl’s, returns are hassle-free!