Club Monaco Return Policy
Club Monaco offers stylish clothing for fashion-conscious individuals. Sometimes, purchases may not meet your expectations. Knowing Club Monaco's return policy can simplify the return process.
Standard Return Policy
Club Monaco provides a clear return policy. Items can be returned within 30 days of the order date for a full refund if they are in original, sellable condition with all tags attached. Items must be unworn, unwashed, and undamaged to qualify.
To initiate a return, you need proof of purchase, such as the original receipt or order confirmation email. If you cannot present a receipt, Club Monaco may issue a merchandise credit based on the current selling price of the item.
For online purchases, a pre-paid return shipping label is usually included with your order. Place the item in its original packaging or a similar package, attach the return label, and drop it off at the carrier's location.
If you lose your pre-paid return label, you can visit Club Monaco's returns page at Club Monaco Returns to print a new one or find further instructions.
Open Box Returns
Club Monaco does not have a specific policy for open box returns. All items, regardless of whether the box is opened, should be in original condition with attached tags for a valid return. Ensure that the item is securely packaged to avoid damage during shipping.
Holiday Return Policy
During the holiday season, Club Monaco typically extends its return policy. Purchases made during this time may be returned beyond the usual 30-day window, often until the end of January.
Check Club Monaco's website for the latest details on the holiday return policy to make use of the extended timeframe.
Contacting Customer Service
If you have any questions or issues regarding returns, Club Monaco's customer service is available to help. You can reach them at their customer service phone number, which is generally listed on their official website.
Returning items to Club Monaco is straightforward when you follow the guidelines. All returns should be made within 30 days, unless purchased during the holiday period. Stay updated on the return policy to ensure a smooth return or exchange process.