What Is Clare V Return Policy
Clare V offers premium accessories that are stylish and functional. For customers needing to make a return, Clare V provides a straightforward process, accommodating both U.S. and international orders. The following outlines the key aspects of Clare V’s return policy, including details for online returns, in-store returns, phone orders, and customer service contact information.
Standard Online Return Policy for U.S. Customers
For U.S. customers, starting an online return is simple. To begin, customers can click here to initiate their return.
Key points to note:
- A \$10 return shipping fee is deducted from the refund when returning the order to the original form of payment.
- There is no return shipping fee for orders that are returned for store credit.
Online Return Policy for International Customers
For customers located outside the United States, online returns can be initiated by clicking here.
Important details for international returns:
- International return shipping fees vary depending on the customer’s location and are deducted from the refund.
- International orders may be subject to VAT, import taxes, or other fees determined by local customs authorities. These fees, which are paid to the local carrier or government, are not collected by Clare V and therefore cannot be refunded.
Returning Online Orders to a Clare V Store
Customers can return their online purchases to any Clare V store for free. Stores can provide immediate store credit, or they can contact the web customer service team to process a refund within 1-2 business days.
Returning Clare V Store or Phone Orders
For items purchased directly from a Clare V store or via phone with a Clare V associate, customers should contact the store to request a return label.
The return process includes:
- Receiving instructions and a pre-paid shipping label via email. A \$10 return shipping fee will be deducted from refunds to the original form of payment. Returns for store credit are free, and gift returns are refunded as store credit.
- Printing the shipping label.
- Dropping off the return at any UPS drop-off location.
- Receiving a confirmation email once the return has been processed.
Contact Customer Service
If you have questions about returns or need assistance, Clare V offers multiple ways to get in touch.
Chat with Us
Clare V's preferred method of contact is via chat. The team is available during business hours to assist with any questions or concerns.
Call or Text Us
Clare V’s customer service team is also available by phone or text. They are ready to assist Monday through Friday from 9 AM to 6 PM PST. Please note that the office is closed on Monday, September 2nd.
Phone: +1 866 745 2241
Clare V is committed to providing a smooth return process and excellent customer service. Customers can always check for updates to the return policy by visiting the Clare V website.
