CI Sport Return Policy

Understanding a company's return policy is important for a smooth shopping experience. CI Sport values customer satisfaction and has a comprehensive return policy. This article outlines the key details of the CI Sport return policy, including considerations for open box returns and holiday periods.

Standard Return Policy

CI Sport's return policy is customer-friendly. Generally, returns are accepted within a specific number of days from the date of purchase, provided items are in original condition, unworn, unwashed, and have tags attached. Customers should check their receipt for the exact return window.

To initiate a return, customers need to provide proof of purchase, such as a receipt or order confirmation email. Refunds are typically processed to the original payment method. Customers may be responsible for return shipping costs unless the return is due to an error by the company, like receiving the wrong item or a defective product.

Open Box Returns

For products sold as "open box," which are items that have been opened but remain in new condition, a different return policy may apply. Open box items might incur a restocking fee since they cannot be resold as brand new. Customers should review the return policy for these items before purchasing to avoid any surprises.

Holiday Return Policy

During the holiday season, CI Sport may extend its return policy for gift purchases. This special policy allows returns well beyond the standard return window, giving gift recipients enough time to decide if they want to keep or exchange their gifts.

Typically, the holiday return policy applies to purchases made during a designated period leading up to the holidays. The return deadline may be extended to late January or early February. Customers should pay attention to announcements regarding holiday returns to benefit from this extended timeframe.