Chaser Return Policy

When shopping for clothing online, knowing the return policy of the brand is essential. Chaser, a contemporary clothing brand, values customer satisfaction and has set up a return policy that aims to be accommodating while ensuring a straightforward process.

General Return Policy

Chaser’s return policy allows customers to return items within 30 days of the purchase date. To be eligible for a return, items must be in their original condition—unworn, unwashed, and with all original tags attached. If you receive a defective or incorrect item, contact Chaser customer service immediately for resolution.

To return items, visit the Chaser Returns Center. You will enter your order number and email address to start the returns process. After approval, you will receive detailed instructions and a prepaid shipping label for a free return.

Refunds are credited to the original form of payment. Processing times may vary, so it may take several business days for the credit to appear.

Open Box Return Policy

Chaser’s return policy does not have a separate process for open box returns. The same guidelines for returns apply. As long as the item is in its original condition and returned within the 30-day window, customers can initiate a return, even if the original packaging has been opened.

Holiday Return Policy

Chaser offers an extended return period for items purchased during the holiday shopping season. For specific information on the holiday return policy, check Chaser's website or contact customer service during the holiday season.

Customer Service Contact Information

For assistance or clarification on Chaser’s return policy, customers can contact their support team. The accurate customer service phone number is not provided, but customers can reach out through the 'Contact Us' page on their website.

Chaser has designed its return policy with a customer-focused approach. With an easy-to-use Returns Center and prepaid shipping labels, they minimize the stress of online shopping returns. The policy is practical and flexible, ensuring a positive experience for customers. Always check the website for the latest return policy or contact customer service for the most current information.