Brandy Melville Return Policy
Understanding return policies is important when shopping for clothing. Brandy Melville has a straightforward return policy that shoppers should be aware of.
General Return Policy
Brandy Melville has a strict return policy. Returns must be made within 30 days from the purchase date. The timeline begins on the purchase date, not the date you receive the item.
To qualify for a return, items must be new, unworn, and unwashed with all original tags attached. Returns will not be accepted for items that show signs of wear. Always try on clothing carefully to avoid stains or damage.
Returns require the original receipt or a copy of it. Without proof of purchase, returns may not be accepted. Refunds are issued to the original form of payment, typically the credit card used for the purchase.
Online Purchase Returns
For online purchases, start the return process by visiting Brandy Melville’s online return portal. Customers must pay for return shipping costs. Items should be securely packaged and sent back to the address provided. Keep your shipping receipt and tracking number for reference.
Shipping fees are not refundable. After Brandy Melville processes your return, they will notify you via email and issue your refund.
Open Box and Holiday Returns
Brandy Melville does not have special return policies for open box items or for holiday returns. Items removed from their original packaging must still meet the standard return criteria—new, unworn, and unwashed with all tags attached.
Currently, Brandy Melville does not offer extended return windows during holiday seasons. It is advisable to check their website for the latest information regarding return policies at this time.
Customer Service Contact Information
For questions about their return policy or assistance with returns, visit the Brandy Melville help page. To reach customer service directly, email them at [email protected] or call their customer service number, which is currently not explicitly stated.
Brandy Melville’s return policy has specific requirements. Customers should be aware of these to ensure a smooth shopping experience. Always verify the latest return policy details on the Brandy Melville website before making a purchase.
