Brahmin Leather Works Return Policy
Brahmin Leather Works is known for its quality leather goods, including handbags and accessories. Knowing the return policy is important when buying luxury items. This article outlines the details of Brahmin's return policy, including specifics on open box returns and holiday returns.
Standard Return Policy
Brahmin values customer satisfaction and offers a simple return policy for items purchased from their website, Brahmin, or authorized retailers. Returns are accepted within 30 days of purchase if items are unused, in original condition, and come with the original receipt or proof of purchase. All original tags and packaging must be included.
Returns made within this period will receive a full refund in the original payment method. Returns after 30 days may be denied or offered as store credit.
Open Box Returns
Open box returns follow similar rules to the standard policy. The item must be new and unused with all tags attached. Used items cannot be returned unless a manufacturer defect is present.
Holiday Return Policy
Brahmin often extends the return window during the holiday season to accommodate gift purchases. The specific terms may vary, so it is advisable to check Brahmin directly or their website for updated information.
How to Return an Item
To return an item to Brahmin:
- Complete the return section of the original packing slip.
- Pack the item securely with the completed packing slip.
- Ship the package via a traceable and insured service to the address provided by Brahmin. Retain your shipping receipt until the refund is processed.
Return shipping costs are the customer's responsibility, unless the item is defective or incorrectly sent by Brahmin.
Exchanges
For exchanges, Brahmin suggests returning the original item using the standard return process and placing a new order for the desired replacement. This ensures the replacement item is in stock and received quickly.
Defective Products
For defective products, contact Brahmin's customer service as soon as possible to initiate a return or exchange. Brahmin is committed to addressing manufacturing defects promptly.
Customer Service Contact Information
For assistance, Brahmin's customer service can be contacted:
- Phone: To obtain the current customer service number, check the Brahmin website.
- Email: The customer service email is available on their contact page for timely responses.
For the latest return policy details and guidance, refer to the Brahmin website or contact their customer service team directly.
