Boardriders Return Policy
Shopping online for your favorite surf, snow, or skate gear at Boardriders should be exciting and convenient. Knowing the return policy is important for a smooth shopping experience, allowing you to return items that don't meet your expectations.
Standard Return Policy
Boardriders offers a hassle-free return policy. You typically have a set number of days to return an item if you are not satisfied with your purchase. The item must be in its original condition, with tags still attached and all original packaging and accessories included. Check the specific return window and conditions by visiting Boardriders' official website or reviewing the return instructions that come with your order.
Open Box Items
For items that have been opened, Boardriders may have specific conditions for returning them. Open box items usually need to remain in new condition, without signs of wear or use, to be eligible for a refund or exchange. It's wise to consult with customer service before returning an open box item to understand any applicable restocking fees or specific terms.
Holiday Returns
During the holiday season, Boardriders may extend their return period to accommodate gift exchanges and returns. These special holiday return policies give buyers a longer timeframe for returning gift purchases. Details are often communicated before the holiday shopping season and can be confirmed through their website or customer service.
How to Process a Return
To start a return, follow these steps:
- Ensure that your item meets the conditions for return.
- Locate your order number and other necessary details.
- Pack the item securely, ideally in its original packaging.
- Include all original tags, accessories, and paperwork.
- Follow the specific return instructions provided by Boardriders.
Returns can usually be processed by initiating the procedure online through your Boardriders account or by contacting customer service directly.
Customer Service Contact Information
If you need direct assistance, Boardriders has a customer service team ready to help with returns or other issues. You can reach them at their customer service phone number or email, which are available on their contact page. A direct phone number or email is not included here, as these details can change and should be obtained from Boardriders for the most accurate information.
Important Considerations
- Shipping costs for returns are often the responsibility of the customer unless the return is due to an error by Boardriders or if the product arrived damaged.
- Processing time for returns can vary. Wait for confirmation that Boardriders has received your return and is processing your refund or exchange.
- Keep a record of your return tracking information until your refund or exchange is complete.
Boardriders' commitment to customer satisfaction is evident in their return policy. By ensuring fair conditions for returns, they strive to maintain trust with their customers. For up-to-date information or to initiate a return, visit their website's return policy section.
