Birdwell Return Policy
When shopping with Birdwell, understanding their return policy ensures a hassle-free shopping experience. Their policy is straightforward and designed for customer satisfaction.
Standard Return Policy
Birdwell's standard return policy allows customers to return items if they are not fully satisfied. Here are the details:
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Eligible Items for Return: Birdwell accepts returns of unworn, unwashed, and unaltered items within 30 days of delivery. Items must have original tags and packaging.
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Initiating a Return: To start a return, visit the Birdwell website and access their return portal. This portal will guide you through the necessary steps.
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Refunds: Refunds are issued to the original payment method after Birdwell processes the return. This may take a few business days, depending on your bank or credit card issuer.
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Exchange: For exchanges, Birdwell recommends placing a new order for the desired item while returning the original for a refund. This helps avoid the risk of the desired product going out of stock.
Holiday Return Policy
During the holiday season, Birdwell may extend the return period for gift purchases. It's advisable to check the current holiday return policy by visiting their website or contacting customer service.
Open Box Returns
Birdwell has a reasonable policy for items that have been opened, but restrictions apply. Final sale items and custom-built products are generally not returnable. Return items in a condition as close to new as possible.
Customer Service Contact Information
For questions or concerns about returns, reaching out to Birdwell’s customer service is recommended. You can contact them through:
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Customer Service Phone Number: Find the most current phone number on their website, usually in the contact section.
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Customer Service Email: Email their customer support using the address provided on their "Contact Us" page.
Birdwell's return policy is designed to be clear and user-friendly. With a 30-day return window and accessible customer service, managing returns and exchanges is convenient. Check their website for any seasonal updates.
