Bebe Stores Return Policy
Understanding Bebe's return policy is important for a satisfactory shopping experience. This article outlines the return policy of Bebe Stores, including details on special return considerations and contact information for customer service.
Standard Return Policy
Bebe offers a straightforward return process. Customers can return unwanted items within 30 days of the shipment date. To qualify for a return, items must be unworn, unwashed, undamaged, and have all original tags attached. Returns for footwear must include the original shoebox in its original condition, free of any postal labels.
Final sale items, cosmetics, intimates (including shapewear, lingerie, and swimwear), and gift cards are not eligible for return. It's important to check the terms of the sale before purchasing these items.
Online Purchases
Online purchases can be returned by mail or in-store. For mail returns, customers must cover the shipping costs unless the item is defective or was sent in error. Instructions for initiating a return can be found on the Bebe Return Policy page.
Returning by Mail
To return an item by mail, fill out the return form included with your order and securely repack the items. Attach the return label to the package and send it to the specified address. Keep a copy of the tracking number for your records.
In-store Returns
In-store returns require bringing the item along with the invoice or shipping confirmation email to the store for a return or exchange.
Open Box Returns
Bebe's policy on open box items is not specifically outlined. Generally, these items should follow the standard return policy—returning within 30 days, unworn, and with all original tags. It is advisable to confirm with Bebe customer service for specific details.
Holiday Return Policy
During the holiday season, Bebe may extend its return window to accommodate gift recipients. This policy is typically updated seasonally. Check their official website or contact customer service during the holiday period for information on gift purchases.
Contacting Customer Service
For questions or assistance with a return, contacting Bebe's customer service team is recommended. While their customer service phone number may not be publicly available, consumers can usually find help through the customer service section on their official website.
Remember that retail policies can change, so for the most accurate and current information regarding Bebe's return policy, special considerations, and contact details, refer to their official website at www.bebe.com.
