American Rag Cie's Return Policy
American Rag Cie offers a diverse range of apparel, footwear, and accessories, appealing to fashion enthusiasts who enjoy unique styles. Sometimes, after making a purchase, you may find that the item doesn’t suit your needs. What should you do? You can refer to their return policy for guidance.
American Rag Cie has a clear return policy to help you with your returns. Here’s an overview of how it works and answers to common questions.
Making a Return: The Basics
What is the time frame for returns? Generally, you have 30 days from the date of purchase to return items. Make sure to initiate your return within this period to qualify for a refund or exchange.
What condition should the item be in? The item must be unworn, unwashed, and have all original tags attached. This allows the store to resell the item.
Why are receipts important? Keeping your receipt is crucial, as it serves as proof of purchase and is needed to process your return.
The Nitty-Gritty: Refunds and Exchanges
What can you expect for a refund? If eligible, refunds for credit card purchases are usually credited back to the same card. Cash purchases may be refunded in cash or store credit based on the store policy.
What about defective items? If the item has a manufacturing defect or is the wrong item, American Rag Cie typically accepts the return and may cover return shipping costs.
How does the exchange process work? For exchanges, such as a different size or color, the item must be in its original condition and returned within the designated time frame.
Online Shopping Returns
What if you shop online? For online purchases, the return window usually starts from the delivery date, not the order date, so keep an eye on your delivery.
Who pays for return shipping? Return shipping costs depend on the seller’s policy. Some provide free return shipping, while others may deduct these costs from your refund.
When Returns Aren't Accepted
Are there any exceptions? Certain items like clearance merchandise, special sale items, or intimate apparel are often non-returnable. Always check the terms before purchasing to avoid surprises.
Keep these key points in mind to ensure a smooth return process at American Rag Cie: retain your proof of purchase, ensure items are in original condition, and start the return within the allowed time.
