The Limited: A Closer Look at Their Return Policy
Knowing The Limited's return policy can enhance your shopping experience. This article outlines their return guidelines, including information on their holiday return policy, and provides efficient ways to contact customer service.
The Return Policy
The Limited offers a flexible return policy for most items. If you're not satisfied with your purchase, you can return it within 60 days of the purchase date for a refund or exchange. Here are the key points to remember:
- Original Packaging: Items must be returned in their original condition, with all tags and packaging intact.
- Proof of Purchase: A valid proof of purchase, such as a sales receipt or order confirmation, is necessary.
- Sale and Clearance Items: Sale and clearance items are final sale and cannot be returned or exchanged unless damaged or defective.
You can return items either in-store or by mail. To return in-store, bring the item and proof of purchase to any physical store. For mail returns, follow the instructions on The Limited's website.
Special Holiday Return Policy
During the holiday season, The Limited may have an extended return policy. This allows customers to purchase gifts without worrying about returns during the holiday rush. Check their website or contact customer service for specific details regarding the holiday return policy.
Contacting Customer Service
For questions regarding returns or other concerns, you can reach The Limited's customer service in several ways:
- Phone: Contact customer service by phone at 1-800-309-2500. Representatives are available from Monday to Saturday, 8:00 AM to 9:00 PM EST.
- Email: You can also email customer service at [email protected]. They aim to respond to inquiries within 24-48 business hours.
For additional contact options, The Limited's website features a "Contact Us" page with an online submission form for questions or concerns.
Familiarizing yourself with The Limited's return policy can make your shopping experience smoother. With their clear return guidelines and special holiday policy, customers can feel confident about their purchases.
