Suzy Shier Return Policy: Hassle-Free Shopping Experience
Suzy Shier, a well-known women's clothing brand in Canada, offers a customer-friendly return policy. This policy makes returning or exchanging items easy, ensuring a positive shopping experience.
General Return Policy
Customers can return or exchange eligible items within 30 days of purchase. To qualify, items must be in their original condition with tags attached. Returns can be made either in-store or by mail.
To return items in-store, bring the merchandise along with the original order invoice or order confirmation email. Suzy Shier associates will assist with the return or exchange. If you paid with PayPal, the refund will go back to your PayPal account.
Online Return Process
To return items by mail, follow these steps:
- Complete the return form included with your order. Indicate the reason for the return, the number of items, and whether you prefer a refund or exchange.
- Securely package the items with the return form. Don't forget to include the original invoice or order confirmation email.
- Ship the package using a traceable method to the return address listed on the website.
Suzy Shier will inspect the returned items. Refunds will be issued within 5-7 business days. If you select an exchange, they will process and ship the replacement items promptly.
Special Holiday Return Policy
During the holiday season, Suzy Shier extends its return policy for gift purchases. Items bought from November 1st to December 24th can be returned or exchanged until January 15th of the following year. It's advisable to check their website or contact customer service for any updates on the holiday return policy.
Contacting Customer Service
For assistance with returns or other inquiries, you can contact Suzy Shier's customer service team via:
- Customer Service Phone Number: 1-844-288-0422
- Customer Service Email: [email protected]
Suzy Shier provides a straightforward return policy, giving customers confidence while shopping. With options for both in-store and online returns, you can shop with peace of mind knowing that your satisfaction is valued.
