Stein Mart Return Policy

Stein Mart is a well-known department store offering a variety of products, including clothing, accessories, and home goods. If you are not satisfied with a purchase from Stein Mart, knowing their return policy will help make the return process smoother.

General Return Policy

Stein Mart allows returns within 60 days of purchase for most items. The merchandise must be in its original condition, with all tags and accessories still attached. If you have the original receipt or packing slip, it will help speed up the return process. Without proof of purchase, Stein Mart may still offer store credit for the returned item.

You can initiate a return by visiting any Stein Mart store location or contacting customer service. The customer service phone number is 1-888-STEIN-MART (1-888-783-4662). Their staff is ready to assist you with the return process and answer any questions.

In-store Returns

Returning items to a Stein Mart store is easy. Simply bring the item along with the original receipt or packing slip to any location. The store staff will handle the return and provide a refund or store credit based on your choice. If you paid by check, the refund will be issued as store credit. Certain items, like swimwear, underwear, and customized items, may not be eligible for return.

Online Returns

For items purchased online, you can return them by mail. Start by filling out the return form on the back of your packing slip and include it in the package. Pack the item securely, attach the prepaid return label, and drop off the package at any UPS location. Once Stein Mart receives and processes the return, a refund to the original payment method or store credit will be issued.

Special Holiday Return Policy

During the holiday season, Stein Mart may extend its return policy to accommodate gift purchases. Items bought during specified dates may be eligible for return or exchange beyond the standard 60-day window. The specific conditions of the holiday return policy can vary, so check the website or contact customer service for the latest details.

Knowing a retailer's return policy makes for a better shopping experience. Stein Mart provides a straightforward 60-day return period for most items, giving customers time to evaluate their purchases. Whether you return items in-store or by mail, you will find the process simple. Stein Mart also offers a special return policy during the holiday season for gift purchases. For assistance with returns, contact Stein Mart's customer service at 1-888-STEIN-MART (1-888-783-4662). Keep your receipts and follow the guidelines for a smooth return experience. Happy shopping!