Stampinup Return Policy
Stampinup is an online store that specializes in high-quality crafting and stamping products. Understanding the return policy is key for a stress-free shopping experience. This article details Stampinup's return policy, including any holiday return specifics.
Return Policy Overview
Stampinup has a 100% satisfaction guarantee. If you are not satisfied with your purchase, you can return it for a refund or exchange within 90 days of receipt. The items must be in their original condition, unused, and undamaged.
To start a return, contact Stampinup's customer service through email or phone. Note that they do not provide a return label, so you are responsible for the return shipping.
Special Holiday Return Policy
For the holiday season, Stampinup offers an extended return policy for gift purchases. Items bought between November 1 and December 31 can be returned or exchanged until January 31 of the following year. The same conditions from the general return policy apply.
Contact Information
For questions or assistance regarding your return, you can reach Stampinup's customer service:
- Customer Service Email: [email protected]
- Customer Service Phone: 1-800-782-6787
Have your order number and relevant details ready to speed up the process.
Tips for a Smooth Return Experience
Here are some tips to ensure a smooth return experience with Stampinup:
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Keep the original packaging: Retaining the original packaging is essential for a successful return. It protects the items during shipping back to Stampinup.
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Review the return policy: Familiarize yourself with the return policy on Stampinup's website. Knowing the requirements and deadlines will help prevent any complications.
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Contact customer service promptly: If you encounter issues with your order or need to return something, reach out to customer service as soon as possible for guidance.
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Package items securely: When returning items, ensure they are packaged securely to prevent damage in transit. Consider using a shipping method with tracking and insurance for added security.
Stampinup's return policy provides reassurance for customers purchasing crafting supplies. With a 100% satisfaction guarantee and a return window of 90 days, customers can comfortably evaluate their purchases. Additionally, an extended return period during the holidays allows for hassle-free gift returns. Remember to understand the policy, keep packaging, and contact customer service promptly for any needed assistance. Happy crafting!