Sleep Number Return Policy and Extended Holiday Return Policy

Sleep Number is a reputable company specializing in customizable mattresses and sleep solutions. It's important to understand their return policy if you're not fully satisfied with your purchase. This article outlines the Sleep Number return policy and their extended holiday return policy.

Sleep Number Return Policy

Sleep Number offers a generous return policy to ensure customer satisfaction. If you are not completely happy with your Sleep Number mattress or sleep solution, you can return it within 100 nights from the original delivery date. This gives you sufficient time to thoroughly test the product and determine if it meets your comfort and sleep needs.

To initiate a return, contact Sleep Number's customer service within the 100-night trial period. They will guide you through the return process, which usually involves shipping the product back to Sleep Number at their expense. Returns must be made directly to Sleep Number, not through third-party retailers.

Upon return, you will receive a refund for the full purchase price, minus any discounts or promotions applied at the time of purchase. Sleep Number aims to process refunds promptly, typically within a few business days after receiving the returned product.

Additionally, Sleep Number provides a 25-year limited warranty on their mattresses. This warranty covers defects in materials or workmanship and gives customers added peace of mind. If issues arise within the warranty period, Sleep Number will repair or replace the defective component or product.

Extended Holiday Return Policy

During the holiday season, customers often have concerns about returns or exchanges. Sleep Number recognizes this and strives to make the process seamless. While there is no specific extended holiday return policy listed on their website, they typically offer an extended return window during this time.

In previous years, Sleep Number has extended its return policy for holiday purchases. This means the 100-night trial period may be extended, allowing you more time to decide if the product is right for you. It is advisable to check the Sleep Number website or contact customer service directly to confirm the exact duration of the extended return policy for the holiday season.

During the extended return period, the same return process applies. You will still need to contact customer service, ship the product back at Sleep Number's expense, and be eligible for a refund under the regular return policy. Retaining the original packaging and keeping the product in good condition during this time is important in case you need to return it.

Sleep Number provides a customer-friendly return policy, allowing you to try their products risk-free for 100 nights. If you are not satisfied, Sleep Number will process a refund for the full purchase price, minus any discounts. While they do not explicitly advertise an extended holiday return policy, they have been known to extend the return window during the holiday season. It's best to reach out to Sleep Number directly for the most up-to-date information on their return policy and any potential holiday extensions.