Sears Hometown and Outlet Stores Return Policy
Sears Hometown and Outlet Stores offer a customer-friendly return policy to enhance satisfaction. Knowing this policy helps ensure a smooth shopping experience.
Regular Return Policy
Customers can return most items within 30 days of purchase, provided they are in original condition. This includes:
- Unused and undamaged items.
- Original packaging.
- All accessories and documentation included.
To start a return, visit any Sears Hometown or Outlet location. Note that some products, like electronics, may have different rules or shorter return windows.
Special Holiday Return Policy
During the holiday season, Sears Hometown and Outlet Stores typically extend their return policy. This extended period often allows returns until the end of January for items bought during this time.
To verify current holiday return policies, contact Sears Hometown and Outlet Stores directly:
- Phone: 1-800-549-4505
- Email: [email protected]
Final Words
Knowing the return policy at Sears Hometown and Outlet Stores is vital for a smooth shopping experience. They offer a 30-day return window for most items, with extensions during the holiday season for added flexibility.
