Saks OFF 5TH Return Policy: A Hassle-Free Shopping Experience

Saks OFF 5TH is a popular retailer offering luxury and designer brands. They prioritize customer satisfaction with a clear return policy. This article details the return process for both in-store and online purchases, along with their holiday return policy.

Returning In-Store Purchases

If you purchased an item at a Saks OFF 5TH physical store, you can return or exchange it within 30 days from the purchase date. Returns can be made at the original store or any Saks OFF 5TH location. Remember to bring the original receipt or order confirmation email for an easy return. The store staff will assist you with the process.

Returning Online Purchases

Returning items bought online is straightforward. You can return items via mail or at any Saks OFF 5TH physical store. For mail returns, print the completed return form available on the website and follow the instructions. Be aware that the return shipping fee will be deducted from your refund.

To return items in-store, bring the items you want to return along with the original packing slip or order confirmation email. The store staff will help process your return or exchange on the spot.

Saks OFF 5TH Holiday Return Policy

During the holiday season, Saks OFF 5TH offers an extended return policy for gift purchases. If you buy items as gifts between November 1st and December 24th, you can return or exchange them until January 15th of the following year. This extension provides extra time to ensure gift satisfaction.

Customer Support

For assistance regarding returns, refunds, or exchanges, Saks OFF 5TH offers reliable customer support. You can reach their customer service helpline at 1-866-601-5105 or via email at [email protected]. Their support team is ready to answer your questions and assist you, ensuring a pleasant shopping experience.

Saks OFF 5TH’s return policy reflects a commitment to a hassle-free shopping experience. The straightforward return process covers both in-store and online purchases. The special holiday return policy offers additional flexibility during the gift-giving season. For any queries or assistance, their customer support team is ready to help.

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