Room & Board's Return Policy: Hassle-Free Returns for a Satisfying Shopping Experience

Room & Board is a well-known furniture and home decor retailer focused on quality and customer service. They offer a clear return policy to ensure a smooth shopping experience. This article outlines the key aspects of their return policy and how to reach customer service.

Easy Returns for Any Reason

Room & Board provides a flexible return policy. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery or pick-up to return it for a full refund or exchange. Whether you changed your mind or the item doesn't complement your home, Room & Board makes the return process simple.

To start a return, contact Room & Board's customer service within the 30-day period at [email protected] or call 1-800-301-9720. Their friendly customer service representatives will assist you and provide step-by-step instructions for the return process.

Conditions for Returns

There are a few conditions for returns. The item must be in its original condition, including packaging, and free from damage or signs of use. This allows returned items to be resold. Some products, like mattresses, monogrammed items, and custom-made furniture, may have specific return guidelines or fees. It's advisable to verify these conditions before purchasing.

Special Holiday Return Policy

During the holiday season, Room & Board offers an extended return period. Purchases made between November 1 and December 24 can be returned or exchanged until January 31. This policy lets you shop early for gifts with the added assurance of an extended return window.

Contacting Room & Board's Customer Service

If you need assistance, contact Room & Board's customer service team by emailing [email protected] or by calling 1-800-301-9720. Their support staff is available Monday through Friday from 8 am to 6 pm CST.

Room & Board's return policy is designed to provide a stress-free shopping experience. With a 30-day return window and dedicated customer service, you can shop with confidence, knowing you can return or exchange your purchases if needed.

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