REVOLVE Return Policy: Hassle-Free Returns for Happy Customers
At REVOLVE, customer satisfaction is paramount, and they understand that sometimes returns are necessary. That's why REVOLVE offers a hassle-free return policy, ensuring their customers have a smooth and pleasant shopping experience. Whether you received a damaged item, changed your mind, or simply need a different size or color, REVOLVE has got you covered.
Easy Returns Process
REVOLVE strives to make the returns process as easy and straightforward as possible. If you're not completely satisfied with your purchase, you have 30 days from the date of receipt to initiate a return. To be eligible for a return, the items must be in their original condition, with tags attached, and in the original packaging.
To start a return, all you need to do is contact REVOLVE's customer service via email or phone. This information can be found on their website. Make sure to provide the order number and a brief explanation of the reason for the return. The customer service team at REVOLVE is renowned for their quick response time and friendly assistance. They will guide you through the process and help resolve any issues you may have.
Packaging and Shipping
When returning an item, it is important to ensure that it is packaged securely to avoid damage during transit. REVOLVE recommends using the original packaging whenever possible. If the original packaging is not available, use a sturdy box or padded envelope to protect the item. It's also a good idea to include the packing slip or order confirmation inside the package to facilitate the return process.
While REVOLVE accepts returns from customers worldwide, it is important to note that shipping costs for returns are not covered by the company. Therefore, customers are responsible for the return shipping fees. For international returns, REVOLVE recommends using a trackable and insured shipping method to guarantee safe and prompt delivery.
Refund Options
Once your returned item is received and inspected, REVOLVE will issue an appropriate refund. The refund will be processed using the original form of payment, ensuring a seamless and hassle-free experience for customers. Please note that shipping charges are non-refundable, unless the return is due to an error on REVOLVE's part.
If you prefer, REVOLVE also offers store credit in lieu of a refund. Store credit can be applied towards future purchases on the REVOLVE website, giving you the flexibility to choose something new from their extensive collection.
Holiday Return Policy
During the holiday season, REVOLVE understands that there may be a need for flexibility in their return policy. Therefore, they often offer a special holiday return policy, extending the return window for purchases made during specific dates. Be sure to check their website or contact customer service for the most up-to-date information regarding their holiday return policy.
Whether it's holiday shopping or everyday purchases, REVOLVE's commitment to customer satisfaction remains unwavering. Their easy returns process, excellent customer service, and flexible refund options make shopping with REVOLVE a stress-free experience.
So go ahead and shop with confidence, knowing that if you need to make a return, REVOLVE has your back.