Regis Return Policy and Extended Holiday Return Policy
Regis prioritizes customer satisfaction by providing a straightforward return policy. This article outlines the details of the Regis return policy and the extended holiday return policy.
Regis Return Policy
Regis offers a simple return process. If you are not satisfied with your purchase, you can return the item within 30 days of the original purchase date.
To be eligible for a return, you must meet the following conditions:
- The item must be in its original condition, unused, and unopened.
- The original receipt or proof of purchase must accompany the return.
- Certain items, such as personalized or intimate products, may not be eligible for return due to hygiene reasons.
If all conditions are fulfilled, you can choose to receive a refund to your original payment method or exchange the item for another of equal value. Returns without a receipt may qualify for in-store credit at Regis' discretion.
Regis reserves the right to refuse returns that do not meet the established criteria. Shipping costs for the return will generally be the customer's responsibility unless it is due to an error by Regis.
For online purchases, initiate the return by contacting Regis customer support. They will guide you through the necessary steps and provide a return authorization number, essential for processing your return smoothly.
Extended Holiday Return Policy
During the holiday season, Regis recognizes the need for gift exchanges and returns. To facilitate this, Regis has an extended holiday return policy.
Typically, this policy allows customers to return or exchange items purchased within a specified date range, usually from November to December. This extension ensures that gifts bought during the holiday season can be returned or exchanged easily.
It is important to check directly with Regis for the exact dates and terms of the extended holiday return policy, as they may vary.
The extended holiday return policy still follows the general guidelines of the regular return policy. Items must be in their original condition, accompanied by the original proof of purchase, and follow any specific criteria set by Regis.
For online purchases, the same return initiation process applies. Contact customer support and obtain a return authorization number for a smooth return or exchange experience.