Return Policy of REEDS Jewelers
REEDS Jewelers, a renowned name in the jewelry industry, understands the importance of customer satisfaction. That is why they have a comprehensive return policy in place to ensure that every purchase meets their customers' expectations. Whether you're purchasing a gift for a loved one or treating yourself to something special, their return policy offers peace of mind.
General Return Policy
REEDS Jewelers allows customers to return most items within 30 days of purchase, provided they are in their original condition and packaging. This policy applies to both online and in-store purchases. After 30 days, or for any items marked as non-returnable, customers can contact their customer service for assistance.
Holiday Return Policy
In the spirit of the holiday season, REEDS Jewelers extends its return policy. For purchases made between November 1st and December 24th, customers have until January 15th of the following year to return or exchange their items. This special holiday return policy gives customers ample time to ensure that their gifts are perfect.
Easy and Convenient Returns
The return process at REEDS Jewelers is designed to be easy and hassle-free. If you wish to return or exchange an item, follow these simple steps:
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Online Purchases: If you made your purchase online, you can initiate the return process by contacting their customer service via email at [email protected] or by calling their toll-free number at 1-877-412-7299. They will guide you through the required steps and provide you with a return authorization number. Pack your item securely, including all original packaging and documentation, and ship it back to REEDS Jewelers using a trackable shipping method.
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In-Store Purchases: If you made your purchase at one of their physical stores, you can simply visit the same location to initiate the return or exchange. Ensure that you bring the item along with its original packaging and receipt. The friendly staff at REEDS Jewelers will assist you in completing the process.
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Refunds and Exchanges: Once your returned item is received and inspected, REEDS Jewelers will process your refund or exchange promptly. Refunds will be issued in the same form as the original payment method. If you opt for an exchange, they will help you find the perfect alternative or offer store credit if preferred.
Contacting Customer Service
Should you have any questions or require additional assistance regarding returns or any other inquiries, REEDS Jewelers' customer service team is readily available. You can reach them by email at [email protected] or by calling their toll-free number at 1-877-412-7299.
REEDS Jewelers values their customers and wants to ensure their utmost satisfaction with every purchase. Their return policy allows for easy returns and exchanges within 30 days, with an extended window during the holiday season. Furthermore, whether you made your purchase online or in-store, their customer service team is there to assist you every step of the way.
