Quill's Return Policy: A Hassle-Free Shopping Experience
Shopping online is easier with a great return policy. Quill, a top retailer for office supplies, offers a straightforward return policy designed to ensure customer satisfaction.
Quill's Standard Return Policy
Quill aims to simplify the return process. Customers can return most items within 30 days of purchase for a refund or exchange. To qualify, items must be in original condition and include the original sales receipt or packing slip.
To start a return, contact Quill’s customer service by phone at 1-800-982-3400 or by email at [email protected]. Their knowledgeable representatives will assist you throughout the process.
Once your return is approved, you will receive a return authorization number. This number must be visible on the return package. Customers are responsible for return shipping costs unless the return results from an error on Quill's part.
Holiday Return Policy
During the holiday season, Quill extends its return policy. Items bought between November 1 and December 31 can be returned until January 31 of the following year. This extension helps customers return or exchange gifts even after the holidays.
Exceptions to the Return Policy
Some items cannot be returned under Quill's standard policy. These include:
- Software
- Ink and toner cartridges
- Personalized or customized items
- Food or beverage products due to safety and hygiene concerns
Check the product page or contact Quill's customer service for details on specific return policies for certain items.
Contacting Quill's Customer Service
For questions or assistance, reaching out to Quill's customer service is easy. Visit their official website at quill.com and use the "Contact Us" section for further help. You can also call customer service at 1-800-982-3400 or email [email protected].
Quill's customer service team is dedicated to providing support and ensuring your shopping experience is smooth and enjoyable.
Quill's return policy reflects their focus on customer satisfaction. With a user-friendly standard return policy and an extended holiday return period, shoppers can feel confident in their purchases.
